Guest Services

Service Role Descriptions

Team Leader/Point Person

Role Description: Ensure all team members are on duty and fill in as required. Remind all team members of any unique activities planned for a specific Sunday. Assist Welcome Center hosts by accompanying guests to any desired location and providing any addition information or service needed. Ensure appropriate quantities of materials are available at each door. Help straighten and pick up the worship center between services. Stay available in the main lobby to assist with any needs that come up during the worship service.

Frequency: 1 Sunday each month

Service Day/Time: Sundays (1st Service), 8:00 - 10:15 a.m.
Sundays (2nd Service), 10:15 a.m. - 12:15 p.m.

Commitment Duration: 6 months

Required Skills: Organized and detail-oriented with broad interpersonal skills

Additional Details: Hospitable and desires to show the love of Jesus by serving others


Greeter

Role Description: Welcome all who come in the building with a smile and hand them a bulletin. Accompany first-time guests to the Welcome Center and introduce them to team members who provide further direction and assistance.

Frequency: 1 Sunday each month

Service Day/Time:
Sundays (1st Service), 8:15 - 8:45 a.m. & 9:35 - 9:50 a.m.
Sundays (2nd Service), 10:45 - 11:15 a.m. & 12:05 - 12:15 p.m.

Commitment Duration: 6 months

Required Skills: Make people feel welcome without smothering them

Additional Details: Hospitable and desires to show the love of Jesus by serving others

Welcome Center Host

Role Description: Meet guests and provide a welcome brochure and coupon for a cup of coffee/tea to first time guests. Provide a brief overview of where guests can find the restrooms, coffee, nursery, and answer any questions. Walk guests to their destination.

Frequency: 1 Sunday each month

Service Day/Time:
Sundays (1st Service), 8:15 - 8:45 a.m. & 9:35 - 9:50 a.m.
Sundays (2nd Service), 10:45 - 11:15 a.m. & 12:05 - 12:15 p.m.

Commitment Duration: 6 months

Required Skills: Detail oriented, good at public relations, has broad knowledge of church ministries and the building, is professional and personable

Additional Details: Hospitable and desires to show the love of Jesus by serving others