First Impressions

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MINISTRY DESCRIPTION

The First Impressions Ministry is all about demonstrating that our guests are important to us by providing a warm, accepting and safe environment for them to begin or continue their journey toward becoming fully devoted followers of Jesus.  The combined efforts of several First Impressions Ministry teams are responsible for accomplishing our goal.

MINISTRY ROLES

  • Coffee Service (Coffee Service Team) – Prepare coffee and hot water before first service and distribute to three coffee bar locations. Stock and put away supplies at coffee bars. Clean coffee bars and wash and put away pots.
  • First Friends (Class and Worship Friends Team) – Serve in each teen and adult class and each worship service. Receive and meet guests, get acquainted and help them feel welcome. Sit with our guests, introduce them to others and, if appropriate, invite them to lunch.
  • First Greeting (Greeting Team) – Open the door and greet all who come in the building with a smile and hand them a bulletin/program. Accompany guests to the Welcome Center and introduce them to team members who provide further direction and assistance.
  • First Guides (Guides Team) – Serve with team at the Welcome Center to welcome guests and escort them to classes/auditorium and introduce them to First Friends. If guests arrive after the service has started, then First Guides introduce them to an usher. Assist with child check-in for class or nursery.
  • First Info (Welcome Center Team) - Meet guests and provide a welcome packet and small gift to first time visitors. Provide a brief overview of where guests can find the restrooms, coffee, nursery and answer any questions.
  • First Seats (Ushering Team) – Offer assistance, especially to guests, in finding a seat. Work as a team to fill the front sections first. After 80 percent of the auditorium seats are filled, then set up additional chairs and open overflow space to accommodate late comers. Restack extra chairs after first service.
  • First Waves (Parking Lot Team) – Greet all cars as they enter the parking lot with a smile and a wave. Hold a sign that directs visitors to Guest Parking.
  • Guest Follow Up (Follow Up Team) – Reach out to guests after they have visited one, two and three times to demonstrate our care for them as individuals. Write and send cards to thank guests for visiting. Make phone calls to say we are happy they came and offer any assistance that might be needed. Deliver special welcome gifts (usually chips and salsa).
  • Keep it Clean (Housekeeping Team) – Keep the foyers and rest rooms neat and sparkling clean during each service and class time. Pick up papers and straighten the auditorium after first service. Generally ensure a clean environment that’s free of messy distractions.