FAQs About the Public Website
What is the public website?
What is Ekklesia 360?
How can I be notified of changes on the website?
Where is the documentation on how to create and manage content on the public website?
What kind of information will be made available to the general public?
Why can't I find something I know is there?
How can I add a new member / someone who has placed membership?
People & Groups
What is a group?
How can I reset someones password or update their information?
Events
How do I RSVP for an event?
How do I cancel an RSVP?
How can I create an event?
How can I see who's RSVP'd for an event?
How can I ask additional questions of people who are registering?
How can I modify or cancel a single instance of a repeating event?
Content
How can I upload a document, image, video, etc.?
How do I post a sermon?
How do I post class notes, articles, bulletins, etc.?
How do I modify the content of a page?
Blogs
How can I post to a blog?
How do I post a comment to a blog?
How do I approve a comment?
Newsletters
What is a newslettter?
How do I create and send a newsletter?
How do I subscribe / unsubscribe to a newsletter?
How can I make someone asks to be subscribed / unsubsubscribed to a newsletter?
Q: What is the public website?
A: You're there! www.greenvilleoaks.org is the website for the Greenville Oaks Church of Christ. Most of its content is available to the general public. However, some of its content requires one to be logged in and a member of privileged group.
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Q: What is Ekklesia 360?
A: Ekklesia 360 is the brand name of the product hosting the Greenville Oaks public web site. It is sold by Monk Development. We sometimes refer to the public web site by "Ekklesia" and vice versa.
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Q: How can I be notified of changes on the web site?
A: Whenever you see the
icon, you'll be able to subscribe to an RSS feed that represents that page or subject. RSS feeds will let you be notified anytime something on that page or about that subject changes. That way, you don't have to keep on checking back to see if you always have the latest information. For more details, see www.whatisrss.com or Wikipedia.
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Q: Where is the documentation on how to create and manage content on the public website?
A: help.ekklesia360.com has videos and good documentation over the majority of the Ekklesia "back end" of our public website. If you still have questions, send mail to.
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Q: What kind of information will be made available to the general public?
A: Greenville Oaks is committed to protecting the privacy of individuals and groups. Information available to the general public and discoverable by search engines will be restricted. Information such as addresses, phone numbers, prayer requests, medical conditions, children's pictures etc. will be only accessible to registered users after they login. Information that will be made public are sermons, articles, blogs, church email addresses, sanitized redacted announcements, public events or anything whose owner has given explicit permission to publicly publish. While the public web site is intended to be the public face of Greenville Oaks, the vast amount of private information will only be published to the community website.
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Q: Why can't I find something I know is there?
A: Its probably because you aren't logged in. Try logging in again and using the search bar in the upper right hand corner.
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Q: How can I add a new member / someone who has placed membership?
A: This is only available to administrators. Go to connect.greenvilleoaks.org.
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People & Groups
Q: What is a group?
A: Groups are used to restrict access to information on the public web site. The most important groups (in increasing order of permission) are:
- "Site Group" is for the general public and requires no login.
- "Members of Greenville Oaks" is everyone who are members of Greenville Oaks Church of Christ.
Groups can be administered via my.ekklesia360.com. Administrators can find out more information about how to mange groups at via the Monk documentation.
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Q: How can I reset someones password or update their information?
A: This is only available to administrators.
- Log into my.ekklesia360.com.
- Click on the "People" menu.
- Click on the "Members".
- Find the person you're looking for and click on the pencil to "Edit" them.
- A full description of all the capabilities is available via the Monk documentation.
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Events
Q: How can I RSVP for an event?
A: Do the following:
- Click on the event you're interested in. This is easiest via the Calendar "Agenda" tab. You can also use the search bar in the upper right hand corner
- Click on the "RSVP" link where it says to "RSVP for this event".
- If you're not logged in already, you can log in from there. If you don't have a login, it'll ask you for your contact information. All information is securely exchanged via SSL.
- Fill out the form as it prompts you.
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Q: How can I cancel an RSVP?
A: Do the following:
- Click on the event you're interested in. This is easiest via the Calendar "Agenda" tab. You can also use the search bar in the upper right hand corner
- Click on the "RSVP" link where it says to "RSVP for this event".
- If you're not logged in already, you can log in from there. If you don't have a login, it'll ask you for your contact information. All information is securely exchanged via SSL.
- It will tell that you've already registered for this event and will ask you if you want to cancel.
- If you've paid for this event online, you'll probably want to contact the coordinator to ensure your money is refunded.
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Q: How can I create an event?
A: This is only available to administrators.
- Log into my.ekklesia360.com.
- Click on the "Events" menu.
- Click on the "Events" tab.
- Click the "Add a New Event" button on the right hand side.
- Fill out the fields. A full description of all the capabilities is available via the Monk documentation.
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Q: How can I see who's RSVP'd for an event?
A: This is only available to administrators.
- Log into my.ekklesia360.com.
- Click on the "Events" menu.
- Click on the "RSVPs" tab.
- A full description of all the capabilities is available via the Monk documentation. Here are the highlights:
- To see everything for a single event, click the "filters" button and then select the event you care about.
- Click on the "Securely export this report" to get a spreadsheet containing all the information of everyone that's attending an event?
- To cancel someone's RSVP, check the box by their name and use the "Edit selected RSVPs" button.
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Q: How can I ask additional questions of people who are registering?
A: This is only available to administrators.
- Log into my.ekklesia360.com.
- Click on the "Connect" menu.
- Click on the "Forms" sub-menu.
- Click on the "Add New Form" button.
- Fill out the fields as described in the Monk documentation.
- Click on the "Create" button when finished.
- NOTE: The only way to see content by clicking on the form and selecting the "Values" tab from the right hand side. This is true even when the form is associated with an event whose RSVP information is available as described above.
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Q: How can modify or cancel a single instance of a repeating event?
A: This is only available to administrators.
- Log into my.ekklesia360.com.
- Click on the "Events" menu.
- Click on the "Calendar" tab.
- Locate the instance of the event to cancel. Click on it.
- From the menu that pops up, click on the appropriate action.
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Content
Q: How can upload documents, images, videos, etc.?
A: This is only available to administrators.
- Log into my.ekklesia360.com.
- Click on the "Media" menu.
- Click the "Add New Media" button on the right hand side.
- Fill out the fields. A full description of all the capabilities is available via the Monk documentation. Be sure to put keywords so people can find it. When your done, hit the "Save" button.
- At this point, the media is uploaded, but not published. To publish, it must be added to a sermon, article, or have a link to it from a page. When it is published, you can control which groups can see it at that point. The default is the "site group", a.k.a, everyone can see it without being logged in.
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Q: How do I post a sermon?
A: This is only available to administrators.
- Log into my.ekklesia360.com.
- Click on the "Content" menu.
- Click on the "Sermon" submenu.
- Click the "Add a New Sermon" button on the right hand side.
- Fill out the fields. A full description of all the capabilities is available via the Monk documentation.
- People can sort sermons by category, series, preacher, or date. Be sure to at least fill these out. The more information, the better.
- You can add new categories, series, and preachers as necessary.
- Please don't include the date in the title. The title should be the title and should not include information asked of you later in the form.
- Categories can be hierarchical, e.g., you can have one broad category (e.g., "The Kingdom") and other subcategories (e.g, "Who is my neighbor?").
- When finished, click "Published as Featured" to get it to show up on the front page. "Publish" will make it appear automatically on the Sermons page.
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Q: How do I post class notes, articles, bulletins, etc.?
A: This is only available to administrators.
- Log into my.ekklesia360.com.
- Click on the "Content" menu.
- Click on the "Articles" submenu.
- Click the "Add a New Article" button on the right hand side.
- Fill out the fields. A full description of all the capabilities is available via the Monk documentation.
- People can sort sermons by category. Be sure to at least fill this out. The more information, the better.
- You can add new categories, series, and authors as necessary.
- Please don't include the date in the title. The title should be the title and should not include information asked of you later in the form.
- Categories can be hierarchical, e.g., you can have one broad category (e.g., "The Kingdom") and other subcategories (e.g, "Who is my neighbor?").
- If you have a short Word document, its probably better to copy/paste it into the content pane.
- If you have a PDF, PowerPoint, Audio, Video, etc., it can be referenced and/or uploaded in step 3. PowerPoint, PDFs, long Word documents, etc. are "Notes". In any case, you should reference these in the body of the article, e.g., "Click on the link to the right to see the article."
- When finished, click "Published as Featured" to get it to show up on the front page. "Publish" will make it appear automatically on the Sermons page.
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Q: How do I modify the content of a page?
A: This is only available to administrators.
- Log into my.ekklesia360.com.
- Click on the "Content" menu.
- Click on the "Pages" submenu.
- Find the page your looking for by doing one or more of the following:
- Enter some keywords (e.g., part of the title) into the "Find" search bar
- Usage the pagination buttons to scroll through the list of pages
- Click on the "Filters" button and select the appropriate filters
- Edit the content of the page. If you already have the content in a Microsoft Word document, you can copy & paste it into the page and it will preserve the formatting.
- A full description of all the capabilities is available via the Monk documentation.
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Blogs
Q: How can I create a new post to a blog?
A: This is only available to administrators.
- Log into my.ekklesia360.com.
- Click on the "Content" menu.
- Click on the "Blogs" submenu.
- Click on the "Blog Posts" tab.
- Click on "Add a New Blog Post" button on the right.
- Fill out the fields. A full description of all the capabilities is available via the Monk documentation.
- When publishing a blog you don't want the world to see, click the "More Options" link and select the groups that you want to see the post. Generally, you'll uncheck the "Site Group" and check the groups you do want to see it, e.g., "Members of Greenville Oaks".
- Click on the "Publish" button. If you want your blog post featured on the home page, please do not push the "Publish as Featured" button. Instead, send a request to .
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Q: How can I post a comment to a blog?
A: For the blog entry you want to make a comment on, follow these instructions:
- Click on the "Comments" and add a comment. You will be prompted to login if you aren't already.
- Your comment will not be visible until it is approved by an administrator.
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Q: How do I approve a comment?
A: Comments to blogs will not be published to public until someone approves the comment. This is only available to administrators.
- Log into my.ekklesia360.com.
- Click on the "Connect" menu.
- Click on the "Comments" submenu.
- Click on any of the comments to edit and/or approve a comment.
- A full description of all the capabilities is available via the Monk documentation.
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Newsletters
Q: What is a newslettter?
A: A newsletter is an email that gets sent to one or more groups created within the backend of the public website. These emails can have sophisticated formatting by creating it via something like Microsoft Word or Publisher. It can also be formatted to look like a web page. While it can't have attachments, it can have links to documents within the public website (or any other website).
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Q: How do I create & send a newsletter?
A: This is only available for administrators. If you want to send a newsletter referencing a document in the public site, first follow the instructions for publishing an article. There are then 2 ways to send a newsletter.
If you only want to send the newsletter to a single group:
- Log into my.ekklesia360.com.
- Click on the "People" menu.
- Click on the "Groups" submenu.
- Click on the group to whom you want to send a newsletter.
- Click on the "Send Newsletter" link.
- Fill out the fields and click on "Done" when finished.
- Select the "Send Now" radio button.
If you want to send a newsletter to multiple groups:
- Log into my.ekklesia360.com.
- Click on the "Connect" menu.
- Click on the "Newsletters" submenu.
- Click on the "Add a Newsletter" button
- Fill out the fields and click on "Done" when finished.
- Locate the newsletter you just created, and click on the "Schedule Send" link.
- Select the "Send Now" radio button.
- Select the group(s) who should receive the newsletter.
- Click on the "Done" button.
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Q: How do I subscribe / unsubscribe to a newsletter?
A: If you want to subscribe to a newsletter, send an email to specifying which newsletter you wish to receive. Each newsletter you receive gives you the option of unsubscribing from it. To resubscribe to a newsletter, send an email to .
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Q: How can I make someone asks to be subscribed / unsubsubscribed to a newsletter?
A: This is only available to administrators.
- Log into my.ekklesia360.com.
- Click on the "People" menu.
- Click on the "Groups" submenu.
- Clink on the link for the group containing the distribution list of the newsletter.
- Click on the "Members" tab on the right.
- Check the checkbox next to the member(s) you care about.
- Click on the "Edit Selected Members" button.
- Choose "Unsubscribe" or "Resubscribe" from the drop down box.
- Press the "Submit" button
- On the next page, press the "Confirm" button.
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