on May 15, 2012
Reyes Family Newsletter (March - April)
Partners in the Gospel Please open, read, and prayer for the things you read in this newsletter. Also Art Puente from Lubbock, TX. will be coming ...
FAQs About the Community Website
General Questions
Where can I go to find documentation on the community website?
How can I find out what's going on in the Greenville Oaks community?
How can I invite people to join?
How can I get in touch with someone?
How can I add a new member / someone who has placed membership?
Profile
What information is public and what information is private?
How can I change my user name or password?
Can I create an account for multiple people, e.g., my family?
What happens if I have multiple email addresses?
How can I control the amount of email I receive?
Groups
How can I invite people to join a group?
How can I grant someone access to my group that requires approval for new members?
How can I find out where people in my group live?
How can I make an announcement to my group?
How can I change my group definition?
Prayer Requests
How can I post a prayer request?
How can I respond to a prayer request?
How can I see a list of all prayer requests for a group?
How can I find out where people in my group live?
Events
How can I see a list of all events for a group?
How can I edit or delete an existing event?
Messages and Discussions
How can I send someone a message?
How can I send everyone in a group a message?
Do I have to be logged into connect.greenvilleoaks.org to respond to a message or discussion?
How can I see a list of messages & discussions for a group?
The Community Website
General Questions
Q: What is Cobblestone?
A: Cobblestone is the brand name of the product hosting the Greenville Oaks private community web site. It is sold by Monk Development. We sometimes refer to the community web site by "Cobblestone" and vice versa.
Q: Where can I go to find documentation on the community website?
A: So far, little documentation exists outside of this FAQ. The Cobblestone webinar is a video that has some good general information in it. There's also a overview of Cobblestone that is helpful. If you have any questions, please send an email to .
Q: How can I find out what's going on in the Greenville Oaks community?
A: connect.greenvilleoaks.org is where friends and family go to keep in touch with each other. Only those with a login can access the website. If you don't have a login, send mail to . Once we verify your identity, you will receive an invitation to join.
Q: How can I invite people to join?
A: This feature is only available to site admins. Go to connect.greenvilleoaks.org. There exists two ways of inviting people to join the Greenville Oaks community:
- Bulk
- Hover over the "People" menu item and select "Invite People"
- Enter a list of email addresses of the people you wish to invite along with a message to be sent to them in the registration email.
- Press the "Invite" button.
- Below the "Invite" button is a list of people who haven't accepted the registration invitation.
- Individual
- Hover over the "People" menu item and select "Add Person"
- Enter their first & last name as well as their email address.
- Press the "Save" button.
- A welcome email will be sent containing the person's username and password.
Q: How can I get in touch with someone?
A: Go to connect.greenvilleoaks.org. On the right hand side of the page, underneath the "Cobblestone" logo, find the search bar. Type in the name of the person you'd like to contact. A list of people will be returned matching your search. Click on the one you want to bring up their profile.
Q: How can I add a new member / someone who has placed membership?
A: This is only available to administrators. Go to connect.greenvilleoaks.org.
- Ask the church office for a list of new members since a given date.
- For each email address, bulk add them to the Members of Greenville Oaks Ekklesia group.
- For each email address, invite them to join the Members of Greenville Oaks Cobblestone group.
Profile
Q: How do I fill out my profile?
A: Go to connect.greenvilleoaks.org. On the right hand side of the page, underneath the logo, click on "Your Profile".
- For each of the tabs, "Account", "Contact", "Personal", "Work", and "Education", fill out the appropriate information and click "Save" before going to the next tab.
- All of this is optional, though I'd highly recommend at least filling out the "Contact" information.
Q: Can I create an account for multiple people, e.g., my family?
A: Unfortunately, this is not fully supported at this time. Each account is defined by a single email address. If a family shares a single email address, they create an account together. While some profile information can apply to multiple people, e.g,. address, phone, etc., other information is for individuals.
Q: What happens if I have multiple email addresses?
A: Unfortunately, this is not supported at this time. Each account is defined by a single email address. If you have multiple email addresses, you must choose one for your account. There is no ability to associate the other email addresses with that account. If you've received an invitation for multiple email addresses, choose one and send an email to with the addresses you choose not to use.
Q: What information is public and what information is private?
A: No information on connect.greenvilleoaks.org is available to the general public. It cannot be found via search engines (like Google) and is only accessible by registered users. While your profile information can be viewed by anyone logged in, information within a group is only available to the members of that group.
Q: How can I change my user name or password?
A: Go to connect.greenvilleoaks.org.
- On the right hand side, under the search bar, click on "Your Profile".
- Click on the "Account" tab.
- Click on the "Edit" button (it has a little pencil by it)
- From their, you'll be able to change your user name and/or password.
- Once done, click the "Save" button.
Q: How can I control the amount of email I receive?
A: Go to connect.greenvilleoaks.org. On the right hand side of the page, underneath the "Cobblestone" logo, click on "Settings".
- This controls when you get emails of when things happen for the groups you are a member of.
- By default, you'll receive an email whenever someone posts an announcement, email / discussion / response, event, or prayer request/response.
- You can unclick the boxes for each group for which you don't want to receive the email. Hit "Save" when your done.
- Remember, you can always login and see the latest information on the dashboard home page. You can always subscribe to individual message threads if you like as well.
Groups
A: Groups are for people of common interests, small group Bible studies, committees, or anyone who need help organizing ministries or events. Only members of the group can see discussions, prayer requests, and events of that group. If you are not a member of a group, you can only see a description of that group. Groups can have three levels of membership:
- Public: Anyone can join the group without being approved
- Approved: Anyone can request membership in the group, but they must be approved by an administrator before they become an actual member
- Private: Only administrators can invite people to join the group. These groups don't appear in the list of all groups, i.e., they are hidden from public view.
A: Go to connect.greenvilleoaks.org. Click on the "Groups" tab at the top of the page.
- Click on "Request Access" or "Join" on the groups you want to be a member of.
- The ones with "Request Access" require approval before you are actually granted membership.
- The "Site Group" contains everyone who has registered.
Q: How can I grant someone access to my group that requires approval for new members?
A: This is only available to site admins or admins of the group itself. Go to connect.greenvilleoaks.org. Click on the "Groups" tab at the top of the page.
- Go to the group page.
- From the group sidebar on the right hand side, select "Members".
- Select the "Invites" tab.
- From there, you'll be able to grant or deny the group membership request.
Q: How can I invite people to join a group?
A: This is only available to site admins or admins of the group itself. Go to connect.greenvilleoaks.org.
- Hover over the "Groups" tab at the top of the page and pick a group.
- From the group sidebar on the right hand side, select "Members".
- If you choose the "Browse" tab, you'll be shown a list of everyone who is currently a member.
- If you choose the "Invites" tab:
- You can add people who are already registered directly to your group
- You can invite people who aren't registered by giving their email address and sending a registration message you provide.
- You can see who you've invited to join the group that hasn't accepted the invitation. From there you can resend the invitation or withdraw it.
- No approval will be required for protected groups that normally require pre-approval from an administrator.
- If you choose "Promotion Criteria", you'll be able to invite a specific demographic to your group, e.g., all single women between 20 & 30 years old.
- Once you send the invitation, everyone will receive an email. Those that are already registered users will be asked to accept the invitation. Those that aren't already registered will receive a registration email. After they register, they will automatically be added to the group.
Q: How can I find out where people in my group live?
A: Go to connect.greenvilleoaks.org.
- Hover over the "Group" tab at the top and select the group you care about.
- Click on the "View Group Map" under the "Group Members" section down at the bottom.
Q: How can I make an announcement to my group?
A: This is only available to site admins or admins of the group itself. Go to connect.greenvilleoaks.org.
- Hover over the "Group" tab at the top and select the group you care about.
- From the group sidebar on the right hand side, select "Announcements".
- Fill out the fields as necessary. When your done, click "Save".
- The announcement will be shown at the top of the group dashboard home page.
Q: How can I change my group definition?
A: This is only available to site admins or admins of the group itself. Go to connect.greenvilleoaks.org.
- Hover over the "Group" tab at the top and select the group you care about.
- From the group sidebar on the right hand side, select "Group Settings".
- From there, you can change the name of your group, the mission statement of your group, the email address, and the way people join your group.
- When your done, click "Save".
Prayer Requests and Praises
Q: How can I post a prayer request?
A: Go to connect.greenvilleoaks.org.
- Pick a group from the "Groups" menu.
- The group you choose will determine who sees your prayer request.
- Remember, the "Site Group" includes everyone who has registered.
- If you're unsure who is in the group, click on the group name to see its members and its description.
- Please respect the privacy of others. If you're unsure whether or not to include certain details, ask the subject's permission prior to posting.
- From the group side bar menu on the right, click on the "Add" link next to "Prayers".
- Fill out the fields. Tag anyone of special interest.
- When done, press the "Post Prayer" button.
- By default, all members of the group will receive an email with the prayer request. Members can opt out of receiving these emails by changing their profile.
Q: How can I respond to a prayer request?
A: Go to connect.greenvilleoaks.org.
- Find the prayer request.
- If you are on your dashboard home page and can see the request under "Latest Activity", click on it.
- If you are on the group page where the request was made, look towards the bottom at the "Latest" section. To the right, click on the "prayers" menu link. Find the request you want and click on it.
- If you authored the request, you can give an edit or update it. You can say that it has been answered. You can also close the request or delete it altogether.
- If you didn't author the request, you can click on the "Pray!" button to let the group know you're praying for the request. A thumbnail of everyone who is praying for the request will appear by the request.
- Anyone can post comments and scriptures.
Q: How can I see a list of all prayer requests for a group?
A: This one is tricky. Go to connect.greenvilleoaks.org.
- Click on any prayer request in that group.
- Under the group name is a link call "Prayers" followed by a slash "/" followed by the title of the request.
- Click on the "Prayers" link.
- A new page will appear with all the prayers for that group. You can filter the prayers by their type (request or praise), urgency, or status (open, answered, or closed).
- It is a good idea to do some housekeeping now & again. Follow up with people whose requests are outstanding. Close the ones that have been answered for a while.
Events
Q: How can I see a list of all events for a group?
A: Go to connect.greenvilleoaks.org. From either the dashboard home page or from the group home page, click on "View All Events". Click on any event and you will be able to
- Find out more information about the event
- Post a comment for the event
- RSVP or decline the invitation
- Find out everyone that is going
A: This is only available to administrators. Go to connect.greenvilleoaks.org.
- Pick a group from the "Groups" menu.
- The group you choose will determine who is invited to the event.
- Remember, the "Site Group" includes everyone who has registered.
- If you're unsure who is in the group, click on the group name to see its members and its description.
- From the group side bar menu on the right, click on the "Add" link next to "Events".
- Fill out the fields. If the location doesn't already exist, press the "Add new location" link to enter the name and address of the new location. From then on, the name of the location will be available to everyone to use.
- When done, press the "Save" button.
- By default, all members of the group will receive an email with the event. Members can opt out of receiving these emails by changing their profile.
Q: How can I edit or delete an existing event?
A: This is only available to administrators. Go to connect.greenvilleoaks.org.
- Either the dashboard home page or from the group home page, click on "View All Events".
- Click on the event you want to edit.
- In the upper right hand corner, just below the "Admin" menu, click on the "Admin Utility Menu".
- Click on "Edit Event" or "Delete Event".
Messages and Discussions
Q: How can I send someone a message?
A: Go to connect.greenvilleoaks.org. Bring up someone's profile. From there, you'll be able to send them a message by clicking on the "Send Message"button in the upper right hand corner of the page.
Q: How can I send everyone in a group a message?
A: Go to connect.greenvilleoaks.org.
- Pick a group from the "Groups" menu.
- The group you choose will determine who is invited to the event.
- Remember, the "Site Group" includes everyone who has registered.
- If you're unsure who is in the group, click on the group name to see its members and its description.
- From the group side bar menu on the right, click on the "Add" link next to "Discussions".
- Enter the title, content of the email, and any attachments.
- Press the "Post Discussion" button.
- By default, all members of the group will receive an email with the discussion content. Members can opt out of receiving these emails by changing their profile.
Q: Do I have to be logged into connect.greenvilleoaks.org to respond to a message or discussion?
A: No. If you have notifications turned on for discussions, then you can simply reply to the email. The contents of the response will be seen on the website to everyone in that group.
Q: How can I see a list of messages & discussions for a group?
A: Go to connect.greenvilleoaks.org. If you are on the group page where the request was made, look towards the bottom at the "Latest" section. To the right, click on the "Discussions" menu link.
If you choose